Our services Community support workers Community support workers This is a monitoring and support service for people with dementia living alone. They get assigned a community support worker (CSW), who stays with the case from beginning to end. CSWs provide on-going emotional and practical support via phone calls and home visits to enable the person with dementia to remain living at home. They regularly monitor the situation to ensure relevant and effective services are in place and also help to ensure the person with dementia attends key appointments. This service is unique in offering a range of support and interventions which address complex problems and plugs gaps in services. CSWs liaise with other services, carers, and health care professionals to advocate and support the person with dementia. This service is free of charge.