At Dementia Concern, the availability of some of our services changes as we enter the New Year.

Social Clubs

Sycamore Lodge and Elm Lodge will be open from the 6th of January. 

Music Therapy

Music Therapy will resume from the 11th of January.

Carer's Support Group

Our Carer's Support Group at Elm Lodge will resume from the 8th of January.

Holiday Support Services

If you require advice or support during the holiday season, there are organisations you can reach out to.

Age UK

Age UK provides a free, confidential helpline for older people across the UK, as well as their friends, family members and carers. 

This helpline is open every day of the year from 8 am to 7 pm. You can call on 0800 678 1602.

Age UK also offers a 24/7 helpline for older people who are feeling lonely or are in need support. You can reach this service on 0800 470 8090.

NHS 111

If you need non-emergency medical assistance and advice, call 111

The 111 helpline is available 24 hours a day, 365 days a year. 

The helpline operator will be able to assess your needs and direct you to the relevant service.

In an emergency, always call 999


Samaritans are available year-round to provide emotional support via telephone and email. 

You can call anytime on 116 123 or send an email to [email protected]

Be aware that it may take several days to get a response by email, whereas phone support is immediate.

Adult Social Services

If you have an issue relating to your own care or the care needs of someone you know, contact Ealing Adult Social Services.

Call 020 8825 8000. Please note that calling this number between the 22nd and 27th of December will redirect you to an out-of-hours helpline.