Privacy and Cookies Policy Dementia Concern is contracted by Ealing Community Partners/West London NHS Trust, to deliver dementia services in Ealing. There are two data base systems in use. SystemOne is for contract reporting and Charity Log is the internal database for clients. The charity holds client data on both SystemOne and Charity Log. The purpose of the holding this data on both systems is to provide an adequate service to the clients. The legal basis for the charity holding this data is that of Data Controllers, as the charity provides direct care to patients, and therefore are able to determine the use and purpose of the data that is held. If a service user has any queries regarding the processing of their data they should contact [email protected]uk The retention period for this information is seven (7) years from when the client last uses the charity’s services. When obtaining consent from clients, the staff aim to highlight to the client that their data is held on two database systems, SystemOne and Charity Log. Download our full privacy and cookies policy here.