Job title: Dementia Adviser Manager
Salary: £30,000
Holiday allocation: 25 days per year
Line managed by: Director of Services
Interviews: Interviews are to be held on a rolling basis.
Hours: Full-time - 35 hours per week

Dementia Concern supports people living with dementia and their families or carers in Ealing. We provide specialist information, holistic advice and practical services in the community, and are commissioned by West London Health Trust.

We have an exciting vacancy to join our team and deliver high-quality frontline services. The role is office-based with home visits and other travel around the borough of Ealing.

Are you passionate about listening to clients’ needs and getting access to holistic care for people living with dementia and their families or carers? If so, you will play a critical role in providing access to the information and resources they need. 

Applicants must have previous experience with vulnerable adults or older people, and be able to imagine how dementia affects a person and those they love.

The Role

The main purpose of the role is to manage and develop the Dementia Adviser Service for people with dementia and their carers, along with your own caseload. As part of the management team, the post holder will also work with other managers and the Services Director on organisational and service developments, and represent the charity as appropriate.

The Dementia Adviser Manager will:

  • Form links with external agencies e.g. the Carers’ Centre and other stakeholders
  • Carry out file reviews for Dementia Advisers as appropriate
  • Undertake training to develop team-leading skills
  • Check the Single Point of Access (SPA) dedicated e-mail address for referrals
  • Attend Operational Meetings as might be required
  • Perform regular supervisions with your team to support and guide them

Main Tasks

The main tasks of the role are to:

  • Carry out home visits to build trust and thereby assess and identify the social, mental and physical needs of people with dementia and their families or carers
  • Liaise with health and social care professionals to advocate for the clients’ needs – thereby promoting independence and involving clients in all decision-making
  • Inform and assist people in obtaining a formal diagnosis of dementia
  • Refer back, as necessary, to cognitive impairment services e.g. for medication issues or changing symptoms relating to dementia, and inform the GP of referral
  • Refer to partner agencies for welfare benefit applications as appropriate
  • Provide ongoing emotional well-being support for people with dementia (and their families or carers) by phone or home visits, including for those living alone
  • Conduct ongoing monitoring of the social, mental and physical health of people with dementia and update GPs and other agencies following each review
  • Educate people with dementia and their families or carers, so that they can have choice and control over their current care plans and future care needs
  • Undertake related duties occasionally, as requested by the Director of Services
  • Keep detailed records of all actions undertaken
  • Attend appropriate support, supervision and training

Note: This job description reflects the current duties allocated to this post but is not exhaustive. The line manager may need to make reasonable adjustments to reflect changing circumstances and requirements. No change affecting the principal functions of the post will be made without the job holder’s agreement. Other changes will not be regarded as variations in the job holder’s conditions of service.

How to Apply

Please forward your CV with contact details to [email protected]