Dementia Link Workers (DLWs) work alongside GP Networks in Ealing and the West London Health Trust with people with and without dementia medication that have been transferred from the cognitive and dementia services with a diagnosis of dementia. They provide support and advice to those with dementia, their carers and their families which often enables them to stay in their own homes. This support includes regular assessments, providing information and appropriately referrals to a number of other services available. This service is free of charge. 


Our DLWs visit people with Dementia and the services they provide consist of: 


If dementia has been diagnosed, link workers will continue to assess the person with dementia and their carer. Our link workers are trained to complete these assessments in line with NHS standards. This assessment enables them to access both our services and those provided by other organisations 

Client Representation

Our staff act as representatives of the carer and the person with dementia at meetings and to access services. We also link in and liaise with a range of organisations and professionals to coordinate care and services. 

Advice and Information

We advise and inform the carer about all aspects of dementia, how to care more effectively for a relative or friend with dementia, and all the services available. This specialist advice also covers power of attorney, court of protection and welfare benefits. We provide clients with the tools to find their way through and navigate the social care system to empower each individual. If they are interested, we will then refer them to the other services offered by the charity, such as community support workers or the call and care respite services. 

Monitoring and Support

We do ongoing monitoring calls and provide a monitoring service for those carers who have initially said they do not need any specific help, in case their situation changes. We support other carers on an ongoing basis to help them come to terms with the diagnosis of dementia and relieve some of their stress. With support, carers are more able to understand their role and to make appropriate decisions in relation to caring.